The Raaks of Kent were living their retirement dream and traveling frequently. But their travel schedule was at odds with their desire to sell their home of 35 years in Kent and downsize to a condo with a waterfront view. Lucky for them, a few years before, they met Kathy Kleber and were introduced to her concierge-level service through Team RED.
According to Perry Raak, a retired pastor, “Our experience with Team RED was very different from our recent experience with a realtor back East selling my mother’s home. It was above and beyond what we could have hoped for.”
After finding the perfect condo for the Raak’s, Kathy became their project manager in getting updates made to the new purchase and making the adjustments needed to sell their six-bedroom Kent family home of 35 years. “She had reliable, qualified contacts to help us at each step of the adventure, both in selling our home and in purchasing the condo all while accommodating our complicated travel plans,” said Perry. Kathy and Team RED (an acronym for Resourceful, Experienced & Dedicated) had responsible and reliable contacts that saved time and ensured the process moved to completion, even when the Raaks weren’t there.
“There were a lot of moving parts in this transaction, and it was with our Team RED concierge services experience and our trusted resources that we were able to provide a beacon of light to how this could and would be done,” said Kleber recently.
“Kathy led us and explained each step of the way. What seemed difficult and confusing at times moved smoothly with Kathy’s help,” said Cherie Raak, who herself has a lot of customer service experience from working at Nordstrom, and most recently as a marketing director for an assisted living community.
Perry and Cherie Raak celebrated their 53rd wedding anniversary in June and now enjoy their waterfront condo, adoring their grandchildren, visiting a lifetime of friends, and working as Security at Mariner games . . . and, oh yes, traveling!
Team RED offers a complimentary consultation to help clients create a plan based on their full-service project management real estate approach. Servicing with heart, homes for all life’s seasons.
Resourceful • Experienced • Dedicated
Team RED
BY LYNN CASTLE