When Mari Mauer and her siblings, who lived all around the country, realized they needed to sell their mother Lois’s home in the Puget Sound following a stroke, they weren’t sure where to turn. Then the staff at Wesley Senior Living facilities gave them their answer. “When I heard them say, ‘If it were us, we’d use Team RED’, that really helped us,” said Mauer.
Mauer and her sister Michele Riley decided that Lois would move in with Michele in Arkansas, but they knew they needed local assistance. That’s when Susan George and the Team RED agency led by Kathy Kleber went into action.
According to Mauer, “I wasn’t expecting how well they would manage the overall projects. They went to our mother’s home and, after seeing what needed to be done, produced a color-coded Excel spreadsheet project plan that routinely provided us with updates on work done. They were highly-detailed project managers, not just Realtors.”
The Team RED plan included arranging for companies from their curated contractor list to assisting with dispersal of household items through an estate auction, donations, and finally discards. Then they arranged for the packing and shipping of retained items from Lois’s home to her daughter’s home in Arkansas. Once the house was vacant, they began preparation for sale.
Team RED’s administration staff worked through a complex title issue. In parallel, a home inspection identified several areas where work was needed. Team RED worked with trusted vendors to gather estimates of work and provided detailed analysis to the family. This analysis allowed them to make the best decisions on what work would provide the biggest return on the final sale of the home.
“My siblings and I really appreciated the level of detail, and the tremendous amount of work Team RED put in to making the transition smooth for us. They really understood how to move seniors and how to get them focused on tasks,” said Mauer.
Lois now lives with her daughter Michele in Arkansas. According to Mari, “She looks great and is doing really well.” Music to the ears of all those at Team RED.
Serving with heart, homes for all life’s seasons.
For Additional Information
Team RED
teamredrealestate.com
BY LYNN CASTLE