Tristate Roofing is more than just a roofing company. With five locations in the Puget Sound, having just added a new office on the Olympic Peninsula in Sequim, Tristate Roofing also offers windows, siding, gutters, doors and — just recently added — patio covers and decks, just in time for summer, to their inclusive array of exterior home specialties.
Started more than two decades ago by owner John Holum, Tristate Roofing believes strongly in their customer service. “So many companies sub out their projects and communication and service go way down. We don’t do that,” said Holum. Tristate has company-employed roofers that are given training and direction from on-site project managers on every job. But the Tristate difference doesn’t stop with knowledgeable staff offering great customer service. They also have some of the best products and warranties around.
As the leading roofing manufacturer in North America, more homes and businesses in the U.S. are protected by a GAF roof than by any other product. So, it’s a big deal to be a GAF Master Elite installer and in 2024 became 1 of only 2 companies in Washington to be awarded the Double Star membership in the GAF President’s Club. According to Holum, “It means that GAF stands behind our work and in turn that means we can offer our clients the best warranties.”
Tristate Roofing understands the need for a lasting, durable warranty that customers can count on, so they only use brands that offer robust product warranties. “Our warranties set us apart, as well as our relationships with manufacturers.” For example, Tristate is a Pella Platinum Certified Contractor. Less than 1% of national contractors can boast that distinction.
With 24/7 emergency services and home Maintenance Packages, Tristate is there for all your needs through constant communication and follow-up with protocols put together by Holum. Once the sale is made, there is a series of calls to explain what to expect and make sure the client knows exactly what happens next. Holum said, “I want to be the Nordstrom of the roofing business.”
With more than 60 employees, Tristate works through and with the community to be a strong business partner. With programs to support Habitat for Humanity, Toys For Tots, aging seniors, Rebuilding South Sound and Little League teams, Tristate is invested in the communities they serve.
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BY LYNN CASTLE